📜 Terms and Conditions
Effective Date: [Insert Date]
Welcome to Rowe & Rowe Cleaning. By accessing our website or booking our services, you agree to the following terms and conditions. These terms are designed to ensure transparency, safety, and satisfaction for all parties.

🧼 1. Scope of Services
Rowe & Rowe Cleaning provides residential, commercial, and government-grade cleaning services. The specific scope, frequency, and pricing of services will be outlined in your individual service agreement or quote.

📅 2. Scheduling & Access

• Clients must ensure access to the property at the scheduled time.
• Missed appointments due to inaccessible premises may result in a cancellation fee.
• We reserve the right to reschedule services due to inclement weather or emergencies.

💳 3. Payment Terms

• Payment is due at the time of service unless otherwise agreed in writing.
• Accepted payment methods include cash, credit/debit cards, and electronic transfers.
• Late payments may incur a $40 fee and a 12% monthly interest charge.

❌ 4. Cancellations & Rescheduling

• Cancellations must be made at least 48 hours in advance.
• Cancellations within 48 hours may be subject to a fee equal to 50% of the scheduled service cost.
• Repeated cancellations may result in termination of service.

✅ 5. Satisfaction Guarantee
If you are not satisfied with the service, please notify us within 24 hours. We will return to re-clean the affected area at no additional cost.

🔐 6. Privacy & Security

• All client information, keys, and access codes are handled with strict confidentiality.
• We do not share personal data with third parties.
• For more details, please review our Privacy Policy.

🧴 7. Supplies & Equipment

• We provide all necessary cleaning supplies and equipment.
• Eco-friendly and hypoallergenic products are available upon request.

⚠️ 8. Liability

• Rowe & Rowe Cleaning is insured and bonded.
• We are not liable for pre-existing damage or items not disclosed prior to service.
• Clients are responsible for securing valuables and fragile items.

📍 9. Governing Law
These terms are governed by the laws of the State of Louisiana. Any disputes will be resolved in the appropriate courts of Orleans Parish.

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